Thank you for your purchase of our 2023 brand new vSeeBox V2 Pro, let's go through the setup procedure:
vSeeBox V2 Pro packages contain:
- vSeeBox v2 Pro – 1 pc
- vSeeBox V2 Pro Bluetooth Remote Control – 1 pc
- Wi-Fi Antenna – 1 pc
- HDMI 2.0 Cable – 1 pc
- Power Adaptor – 1 pc
- User Manual – 1 pc
Basic Setup
- Connect the V2 Pro with the power adaptor;
- Connect the V2 Pro to your TV/Monitor with the HDMI cable provided, or your AV Cable if you need to connect with the AV port;
- Insert the Wi-Fi antenna into back of the V2 Pro;
- Put two AAA batteries into the Bluetooth remote.
(optional): Connect Ethernet Cable for hardwire network connection
Now finish the setup together with the initial-setup wizard program
1. Wait until initializing progress is completed;
2. Pair the Bluetooth Remote: Hold both [OK] and [VOL-] buttons until the red light flashes on the remote indicator. It shows “Remote control connected successfully” when paired and automatically directs you to the next step;
3. Select your Language, then press [Right Arrow] to next;
4. Select display options, then press [Right Arrow] to next;
(For HZ option, in general, the higher the refresh rate, the better the watching experience. When images are refreshed faster, the images will appear smoother to your eyes.)
5. Adjust screen ratio, then press [Right Arrow] to next;
6. Select time zone, then press [Right Arrow] to next;
7. Select network with either Ethernet or Wi-Fi connection
7A: by Ethernet connection:
Connect the box to your router by Ethernet cable and the [x] will disappear on Ethernet option, then press [Right arrow] to finish setup;
7B: by Wi-Fi connection:
1. Select Wi-Fi option by [OK], then choose your Wi-Fi network, enter password;
2. It will show connected if password is correct and network connected. If it shows remembered, then your entered password is wrong, please forgot the network and enter again.
3. press [back] to return to the network setup screen, you will now see the [x] next to Wi-Fi icon disappeared. then press [Right arrow] to finish the setup.
Heat Live and Heat VOD setup
Once you finished the initial setup, now you will direct to Home Screen.
If your network is successfully connected, the Heat Live App and Heat VOD App will automatically show on Home Screen.
Now click on the Heat Live App to install it, wait until download is completed and it will open automatically.
The same way for installing Heat VOD App, click on the Heat VOD App, wait until download is completed and it will open automatically.
Voice Control Feature
vSeeBox New model V2 pro supports voice control with google assistant compatibility. Today we are going to show you how to fully utilize the V2 Pro voice control feature.
Step 1:
Before using the voice control feature, you can check if your vSeeBox remote is connected to the tv box with Bluetooth. You can check it on the Home Screen settings row, System settings, and Bluetooth. If the remote is connected with Bluetooth, it will show “vSeeBox Remoter” connected in the paired devices section.
If your vSeeBox is not yet paired with Bluetooth, once you hit the “Voice command” button, it will pop out the Pairing screen to guide you in pairing the same. To pair the Bluetooth remote, hold both [OK] and [VOL-] buttons until the red light flashes on the remote indicator. It shows “Remote control connected successfully” when successfully paired and automatically back to the latest screen.
As our voice control feature is google assistant compatible, we suggest logging in to your google account to get the most features out of google assistant.
Now you can use the voice command to achieve these functions:
Voice Command over Heat Live / Heat VOD
[Heat Live]
Open Heat Live:
“Watch TV” / “Live TV” / “TV” / “Heat Live”
Searching channels:
Examples: “ESPN” / “Los Angeles” / “New York”
[Heat VOD]
Open Heat VOD:
“Movies” / “TV Series” / “TV Shows” / “Heat VOD”
Searching movies/tv shows:
“Top Gun” / “Yellowstone”
[Heat VOD Ultra]
Searching movies/tv shows:
“Batman” / “Yellowstone”
Troubleshooting
We would suggest the following way, to re-pairing the bluetooth remote and see if it works after the pairing.
1st: Unpair
Home Screen settings (3rd row), System settings, and Bluetooth. If the remote is connected with Bluetooth, it will show “vSeeBox Remoter” connected in the paired devices section. Choose the “Paired device management” and unpair the “vSeeBox Remoter” first.
2nd: Pair it again
Hit the “Voice command” button, it will pop out the Pairing screen to guide you in pairing the same. To pair the Bluetooth remote, hold both [OK] and [VOL-] buttons until the red light flashes on the remote indicator. It shows “Remote control connected successfully” when successfully paired and automatically back to the latest screen.
As our voice control feature is google assistant compatible, we suggest logging in to your google account to get the most features out of google assistant.
For any other queries, please contact our online customer support agent or email [email protected] and we will get back to you as soon as possible.
by vSeeBox Alex – last updated 2023.4.8
Eddi Lea Maloney
In the EPS are you planning to add a Favorite Section. There already is a Local, National etc sections and would like to have a Favorites section added. Thank you