![](https://vseebox.com/wp-content/uploads/2022/11/vSeeBox-Logo-Purple-1-768x121.png)
vSeeBox Support - Device Warranty Check
vSeeBox warrants our product, namely model V1 Pro, V1 Max and V2 Pro for 1 year. If there’s any hardware issue within the warranty period, you can contact your seller for replacement/repairment.
Please enter the device’s MAC number to check the relevant warranty information. You can find the device MAC number which is printed under the machine and the package.
Where to find the machine MAC number?
![](https://vseebox.com/wp-content/uploads/2023/04/machine-MAC-package.jpg)
Printed on the package
MAC number is B44BD6933E62
![](https://vseebox.com/wp-content/uploads/2023/04/machine-MAC-device.jpg)
Printed under the device
MAC number is B44BD6933E62